Milara is focusing its capability in strategic areas of machine automation and as a result is experiencing growth that demands additional skills and resource capacity for various roles shown below.



Field Service Engineer

Description

We are seeking a highly skilled and dedicated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for our customers’ equipment in the field. You will be the primary point of contact for troubleshooting and resolving any equipment issues, ensuring customer satisfaction and minimizing downtime. This is a challenging and rewarding role that offers an opportunity to work in a fast-paced environment and make a significant impact on our customers’ operations.


Responsibilities

  • Conduct on-site installation, repair, and maintenance of equipment
  • Perform diagnostic tests to identify and resolve equipment malfunctions
  • Collaborate with customers to understand their needs and provide technical assistance
  • Train customers on equipment operation and maintenance best practices
  • Manage and maintain inventory of spare parts and ensure their availability for on-site repairs
  • Provide timely and detailed reports on equipment performance and service activities
  • Stay up-to-date with industry trends and advancements to continuously improve technical skills

Required skills and qualifications

  • Bachelor’s degree in Engineering or related field
  • Proven experience in a similar field service role
  • Strong technical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Proficiency in using diagnostic tools and equipment
  • Strong customer service orientation and ability to build strong relationships with customers
  • Willingness to travel frequently and work flexible hours, including weekends and holidays

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Travel opportunities to different locations
  • Access to the latest technology and tools
  • Collaborative and supportive work environment
  • Retirement savings plan with employer match
  • Generous paid time off and vacation policy

Office coordinator

Description

We are looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities.

An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed.

The goal is to ensure that office operations are efficient and add maximum value to the organization.

Responsibilities

  • Follow office workflow procedures to ensure maximum efficiency
  • Maintain files and records with effective filing systems
  • Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
  • Greet and assist visitors when they arrive at the office
  • Monitor office expenditures and handle all office contracts (rent, service etc.)
  • Perform basic bookkeeping activities and update the accounting system
  • Deal with customer complaints or issues
  • Monitor office supplies inventory and place orders
  • Assist in vendor relationship management

Required skills and qualifications

  • Proven experience as office coordinator or in a similar role
  • Experience in customer service will be a plus
  • Knowledge of basic bookkeeping principles and office management systems and procedures
  • Outstanding knowledge of MS Office, “back-office” and accounting software
  • Working knowledge of office equipment
  • Excellent communication and interpersonal skills
  • Organized with the ability to prioritize and multi-task
  • Reliable with patience and professionalism
  • Associate’s/College degree; BSc/Ba in business administration or relevant field is a plus

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and supportive work environment
  • Retirement savings plan with employer match
  • Generous paid time off and vacation policy
  • Professional development and training opportunities

Service Manager

Description

We seek a creative and detail-oriented service manager to join our service operations department at Milara GmbH.

As a service manager, you will be responsible for the smooth operations of our service department for a heightened level of customer satisfaction. This includes leading a team of service professionals to deliver outstanding service experiences while optimizing efficiency and productivity. You will also manage service contracts, track performance metrics and handle all requests within the deadline.

If you have a strategic mindset, leadership skills and a zeal to deliver smooth customer experiences, we look forward to your application. We offer competitive remuneration packages, comprehensive health benefits and a positive work culture that promotes collaboration, innovation and career advancement.

Responsibilities

  • Oversee the daily operations of the service department, including scheduling, resource allocation, and customer communication
  • Develop and implement service strategies to improve productivity and customer satisfaction
  • Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions
  • Collaborate with cross-functional teams to understand customer requirements and ensure timely resolution of technical issues
  • Manage and maintain strong relationships with key clients, understanding their needs and ensuring their satisfaction
  • Train and mentor service technicians and engineers to enhance their technical and soft skills
  • Stay up-to-date with industry trends and advancements in semiconductor technology to provide relevant and valuable insights to the team

Required skills and qualifications

  • Bachelor’s degree in Engineering or related field
  • 5+ years of experience in semiconductor service management roles
  • Strong technical knowledge of semiconductor equipment and processes
  • Proven track record of successfully managing service operations in the semiconductor industry
  • Excellent communication and interpersonal skills to build and maintain relationships with clients and team members
  • Ability to analyze complex problems and develop effective solutions
  • Strong leadership skills to inspire and motivate a team of service technicians and engineers
  • Willingness to travel domestically and internationally for client visits and industry events

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Travel opportunities to different locations
  • Access to the latest technology and tools
  • Collaborative and supportive work environment
  • Retirement savings plan with employer match
  • Generous paid time off and vacation policy

Service Technician

Description

We are seeking a skilled and motivated individual to join our team as a Service Technician (Semiconductor). In this role, you will play a crucial role in ensuring the smooth operation and maintenance of semiconductor equipment. You will also be responsible for troubleshooting and resolving any technical issues that may arise. If you have a strong background in semiconductor technology and enjoy working in a fast-paced, challenging environment, then this position is perfect for you.


Responsibilities

  • Conduct routine maintenance and repairs on semiconductor equipment to ensure optimal performance and minimize downtime
  • Perform diagnostic tests to identify and resolve any technical issues that may arise during the operation of the semiconductor equipment
  • Collaborate with engineers and other technicians to develop and implement preventive maintenance procedures
  • Keep accurate records of all maintenance activities and provide regular reports to management.
  • Assist in the installation and setup of new semiconductor equipment
  • Train and mentor junior technicians on proper maintenance and troubleshooting techniques
  • Stay up to date with the latest advancements in semiconductor technology and best practices

Required skills and qualification

  • Strong troubleshooting and problem-solving skills
  • Excellent technical and mechanical aptitude
  • Ability to work independently and efficiently manage time
  • Solid understanding of safety protocols and procedures in a semiconductor environment
  • Excellent communication and teamwork skills
  • Bachelor’s degree in engineering or a related field (preferred)

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Access to the latest technology and tools
  • Collaborative and supportive work environment
  • Retirement savings plan with employer match
  • Generous paid time off and vacation policy

Software Engineer

Description

We seek a creative and detail-oriented software engineer to join our software department at Milara GmbH.

As a software engineer, you will be responsible for creating and modifying computer application software and specialized utility programs, as well as working together with our service operations team, to provide a heightened level of customer satisfaction. In this role you will be working closely with the project engineers to deliver high quality solutions for our customers. This job allows you to work with innovative technologies in a customer focused and international environment.

If you are interested in our proposal, we look forward to your application. We offer competitive remuneration packages, comprehensive health benefits and a positive work culture that promotes collaboration, innovation and career advancement.

Responsibilities

  • Creating highly structured and maintainable software code and deliverables with right amount of documentation
  • Performing analysis and identifying issues in existing installations and implement solutions
  • Collaborating with cross-functional teams to understand customer requirements and ensure timely resolution of software issues
  • Managing your own tasks and making the progress visible
  • Managing and maintaining strong relationships with key clients, understanding their needs and ensuring their satisfaction

Required skills and qualifications

  • Fascination for the development of new software-based technologies
  • Bachelor’s degree in Computer Science, Software Engineering or related field
  • 5+ years of experience in semiconductor industry or industrial systems
  • Strong knowledge of SECS/GEM and SEMI standards
  • Very good knowledge of C# and .net Framework as well as knowledge of object-oriented programming.
  • Experiences with UI development or databases like SQL server or Oracle are an advantage
  • Excellent English and German skills
  • Ability to analyze complex problems and develop effective solutions
  • Knowledge of source control (CVS, Git, DevOps, SVN)
  • Willingness to travel domestically and internationally for client visits and industry events

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Travel opportunities to different locations
  • Access to the latest technology and tools
  • Collaborative and supportive work environment
  • Retirement savings plan with employer match
  • Generous paid time off and vacation policy

Thank you for your interest in a position with Milara Inc. 

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